Physiotherapy helps you get the most out of life. Physiotherapists can help you recover from injury, reduce pain and stiffness, increase mobility and prevent further injury. They listen to your needs and tailor a treatment specific to your condition and your goals. Our resident physiotherapist is Luke Jenkins, who provides patient-centred management for a wide range of musculoskeletal conditions.

Physiotherapy could help you improve your quality of life. Our physiotherapist encourages a collaborative approach and goal-oriented approach to management. Common conditions and treatment techniques include:

Before booking the 1^st physio session with us, we offer and recommend new patients to complete our extended 60-minute initial consultation. This allows us to hear your story, conduct a thorough examination, explain the likely cause of your problem and discuss a detailed management plan. An extended initial appointment is strongly recommended for patients with a complex and long-term pain condition. However, if you feel your condition is relatively new and something like a simple ache or strain, an initial standard 30-minute appointment appointments is more appropriate.

Medicare will refund $60.35 for up to 5 sessions per calendar year under the Enhanced Primary Care Plan (EPC). This is available to people with long-standing health conditions and MUST be referred by your GP. Please discuss with your GP if you think you may be eligible for this.

If you have injured yourself at work or in a motor vehicle accident your doctor may decide to refer you to physiotherapy. Fees are billable to the insurer and as a patient you will not incur a cost.

• • • Standard 30-minute initial consultation $90.35 or with an EPC the gap is $30.00
    • Standard 20-minute follow up consultation $75.35 or with an EPC the gap is $15.00
    • DVA gold are Bulk Billed, Orange and White also Bulk Billed if occupied with a GP referral and have DVA approval, or
      patients experiencing significant financial hardship will not incur any gap payment on physiotherapy services.

• • • Uncanceled | No shows –  “Cancellation Fee”  ———–      – 50% of the consultation fee

For further information on fees, bookings and EPC referrals, contact the practice to speak with the receptionist.

For most private health insurers we have direct processing using a HICAPS terminal. We are able to swipe your card on the day of your visit and your health fund will pay the physiotherapy rebate to us directly. Please bring your Health Insurance Card with you to use this facility.

Yes, we operate on an appointment only basis. It is our policy to ensure appointments for all who seek them are as close to their first contact as possible. If there are no times available, a waiting list is kept until such time as everyone has an appointment. Please contact our friendly reception staff and they will organise an appointment for you.

No. Physiotherapists are primary health care providers. This means a referral from your doctor is not always necessary if claiming personally or with your private health fund. All physiotherapy services provided at Camden South Family Doctors are covered under private health insurance. A small gap fee may apply depending on your health insurance provider. Please contact them directly to enquire about your physiotherapy rebate. We have direct processing for most private health insurers using a HICAPS terminal. We are able to swipe your card on the day of your visit and your health fund will pay the physiotherapy rebate to us directly. Please bring your Health Insurance Card with you to use this facility.

If you are referred via Department of Veterans Affairs (DVA), Work Cover, CTP or have an Enhanced Primary Care Plan (EPC), you do require a referral from your Doctor, and it is important you bring this to your initial consultation. We will regularly liaise with your Doctor throughout the management plan and believe this level of communication is essential for optimal patient management.

Please arrive 5-10 minutes prior to your initial appointment time to complete a personal details form. We aim to run on time for all appointments.

Kindly bring your Doctor’s referral (should you have one) and any X-rays or scans related to your condition.

Try to wear appropriate clothing. You should be able to move freely and the clothing should allow visual inspection and easy “hands on” access to the area being treated. A clean hospital gown will be provided when necessary for each patient to ensure modesty.

You will be asked a number of questions related to how the problem began, symptoms, general well-being, previous injuries and medical conditions. A physical examination will then be conducted that aims to determine the cause of your problems. Once your physiotherapist has collected enough information about your presenting problem, they will discuss with you the likely cause and work with you to determine a safe, effective and collaborative management plan.

Late arrival for an appointment will unfortunately shorten your treatment time as we aim to run on time for all appointments. Please call us if you think you will be running late as there may be a way to accommodate you and allow the full treatment time.

We accept Cash, EFTPOS, Visa and Mastercard as forms of payment.