Medicare will refund $53.80 for up to 5 sessions per calendar year under the Enhanced Primary Care program (EPC). This is available to people with complex and long-standing health conditions and MUST be referred by your GP under an Enhanced Primary Care Plan. Please discuss with your GP if you think you may be eligible for this. We do not charge our patients experiencing these complex health problems a gap for our services.
If you are a Department of Veterans’ Affairs (DVA) Health Card holder, you may be eligible for physiotherapy services that are covered entirely. Referral from a GP is required and lasts 12 months. Please discuss with your GP if you think this may apply to you.
If you have injured yourself at work or in a motor vehicle accident your doctor may decide to refer you to physiotherapy. Fees are billable to the insurer and as a patient you will not incur a cost.
Physiotherapists are primary health care providers. This means a referral from your doctor is not always necessary if claiming personally or with your private health extra cover. All physiotherapy services provided at Camden South Family Doctors are covered under private health insurance. A small gap fee may apply depending on your health insurance company. Please contact them directly to enquire about your physiotherapy rebate.
Private Physiotherapy services at Camden South Family Doctors are $85 for an initial consultation and $70 for follow up consultations.
We have direct processing for most private health insurers using a HICAPS terminal. We are able to swipe your card on the day of your visit and your health fund will pay the physiotherapy rebate to us directly. Please bring your Health Insurance Card with you to use this facility.
Yes, we operate on an appointment only basis. It is our policy to ensure appointments for all who seek them are as close to their first contact as possible. If there are no times available, a waiting list is kept until such time as everyone has an appointment. Please contact our friendly reception staff and they will organise an appointment for you.
No, you do not need a referral for physiotherapy if claiming personally or with your private health cover.
If you are referred via Department of Veterans Affairs (DVA), Work Cover, CTP or have an Enhanced Primary Care (EPC) plan, you do require a referral from your Doctor, and it is important you bring this to your initial consultation. We will regularly liaise with your Doctor throughout the management plan and believe this level of communication is essential for optimal patient management.
To provide a high level of patient-centred care, our standard appointments are scheduled for a minimum of 30 minutes. Please allow up to an hour for your initial consultation as we will take the time to listen to your experience. Longer times can be arranged for more complex conditions or multiple injuries.
Please arrive 5-10 minutes prior to your initial appointment time to complete a personal details form. We aim to run on time for all appointments.
Kindly bring your Doctor’s referral (should you have one) and any X-rays or scans related to your condition.
Try to wear appropriate clothing. You should be able to move freely and the clothing should allow visual inspection and easy “hands on” access to the area being treated. A clean hospital gown will be provided when necessary for each patient to ensure modesty.
You will be asked a number of questions related to how the problem began, symptoms, general well-being, previous injuries and medical conditions. This information allows a correct provisional diagnosis to be made, and a safe management plan to be agreed upon.
Late arrival for an appointment will unfortunately shorten your treatment time as we aim to run on time for all appointments. Please call us if you think you will be running late as there may be a way to accommodate you and allow the full treatment time.
We accept Cash, EFTPOS, Visa and Mastercard as forms of payment.