At this time, the practice is open on weekdays for the usual trading hours and appointments for all services are proceeding as planned.

As the COVID-19 situation continues to change, the safety of our patients and staff remains our first priority.

• Fully vaccinated (FV) patients and children under the age of 12-yrs, no longer need to get a COVID-19 test.

• Non FV patients will be placed in an isolation room upon arrival.

• “HOWEVER,”, – if you have any COVID-19 symptoms or cold or flu symptoms or suspect you could be affected by COVID-19 and are older than 4-yrs, you must then immediately first get a test for COVID-19, at your nearest COVID-19 clinic. The practice “will not” see any patients with COVID-19 symptoms, who have not been recently tested and can show us a negative result. In the interim for getting tested for COVID-19, if there are any respiratory or breathing difficulties, go straight to your nearest hospital for medical attention.

• Please ensure to wear a mask when arriving at the practice, excludes if under 12-yrs. They can also be purchased for $1 at reception.

• Note: That during this current lock-down we are not taking any “New Patient” online bookings but instead call reception to be triaged.

• Existing patients may be able to book a Telehealth phone consultation with the doctor for different appointment types. To see if you are eligible follow the online Telehealth prompts or call us directly on       4655 6571.

• Note, we do not provide COVID-19 swabbing at our practice. These services can be found by visiting the websites below:

• If you would like to be tested or require a swab for COVID-19 please see https://www.nsw.gov.au/covid-19/how-to-protect-yourself-and-others/clinics for a list of the current clinics that offer testing or call the practice.

To empathise the message again, as the COVID-19 situation continues to change, the safety of our patients and staff remains our first priority.

• –   Facebook NSW Health
• –   NSW Health COVID-19
• –   Latest News and Updates
• –   COVID-19 Testing Clinics & Symptoms of COVID-19
• –   COVID-19 advice for Seniors
• –   What you can and can’t do under the rules
• –   Your mental health and wellbeing
• –   Financial support for individuals and households
• –   Border restrictions

If you are seeking an appointment with any of our doctors, we invite you to please contact the practice on   (02) 4655 6571 to determine whether a telephone conference appointment would be suitable instead of a visit to the practice. Phone and video consultations continue to be covered by Medicare providing you have seen your doctor at the practice within the last 12 months and our staff will provide further advise at the time of booking your appointment.

As per the current health recommendations or additional policies implemented at the practice, we are implementing social distancing and additional infection control policies as follows:

• Additional cleaning and sanitising of our practice to prevent viral transmission
• Hand sanitiser is widely available at the reception desk and throughout the practice
• Removal of magazines and toys from our waiting room – we encourage you to bring your own reading material and avoid sharing them with other patients
• Removal of every 2^nd chair in the waiting room for creating social distancing
• Further distancing from the reception desk via placement of tables in front of the desk
• Segregation of all patients with flu like symptoms via entering through the back door of the practice and then asked to wait for the doctor from your own room. (Call us immediately when you get to the practice or ring the front doorbell found on the left side of the front door. We will then let you in through the back door of the practice.)

During your time in at the Practice, we ask that you help us maintain a sanitary environment by:

• Coughing and sneezing directly into your left elbow, or into a tissue which can be immediately disposed of
• Avoiding handshakes, and other unnecessary physical contact
• Inviting you to wash your hands at the practice
• Use the hand sanitiser as provided from the front desk
• Minimising the number of family members/friends that accompany you where possible. A support person during your consultation is always welcome, provided they are not unwell.

Due to the high transmission rate of COVID-19 and the seasonal influenza, we kindly ask that you directly call the practice to speak to our reception staff if you:

• Experience the onset of any flu-like symptoms (coughing, shortness of breath, muscular aches and pains, fever, shortness of breath, headache or sore throat)
• Have been in recent contact with someone who has tested positive for COVID-19
• Have recently returned from overseas travel

If you are unwell or have been asked to enter quarantine or self-isolation, we ask that you notify us immediately on (02) 4655 6571 so we can assist by rescheduling your appointment.

We will endeavour to keep you updated via our web page as the situation changes. Patients will be notified as soon as possible if there are any changes to our scheduling or services.  You may also call the practice directly on (02) 4655 6571.